In its most common sense, innovation is the creation and introduction of new, redesigned, or substantially improveds, services or processes.
It can be understood as:
- the practice of creation and introduction,
- the process that structures this practice,
- the System the practice takes place in.
Each of these interpretations suggests different tools ands to support innovation. Most popular accounts focus on the first or the second interpretation, offering either a list of best practices or a set of process rules as guidelines.
On the third interpretation, innovation is a Complex System: it is not an aggregate of individual behaviour, but a dynamic network of interacting agents, strategies, artefacts, and conditions. The agents and their strategies are not static, but adaptive: they constantly change in response to each other, to aggregate properties of the system, and to external events. Thus, the practice and process of innovation are only part of, and highly dependent on, the system they take place in.
Therefore Sensemaking Frameworks are the most adequate tools to support innovation.
Because technological Innovation fuels continuous growth which leads to, We need social, not technological innovation.